Policies & Terms

Information We Collect

When you book an appointment with Kolosovas Aesthetics, we collect your name, phone number, email address, and appointment details.

SMS Messaging

Kolosovas Aesthetics sends SMS appointment notifications directly to clients who provide their phone number during booking. Messages include appointment confirmations, reminders, and balance notifications. These are transactional messages, not marketing.

• Message frequency: typically 2–3 messages per booking
• Message and data rates may apply
• Reply STOP to opt out at any time
• Reply HELP for assistance

How We Use Your Information

We use your phone number solely to send appointment-related SMS messages. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell your information.

Data Retention

We retain your information only as long as necessary to provide services or as required by law.

SMS Appointment Notifications

By providing your phone number when booking an appointment with Kolosovas Aesthetics, you agree to receive transactional SMS messages related to your appointment. If you optionally consent during booking, you may also receive appointment reminder messages.

• Message and data rates may apply
• Reply STOP to unsubscribe at any time
• Reply START or YES to resubscribe
• Reply HELP for assistance

Eligibility

You must be 18 or older to book appointments and use this service.

Cancellations & Deposits

Deposits are non-refundable within 24 hours of your appointment. Please contact us directly for cancellations or rescheduling outside that window.

Limitation of Liability

Kolosovas Aesthetics is not liable for missed appointments or damages resulting from undelivered messages.